Packed with surprises – Good and Bad

The prompt and friendly reception, along with a delicious breakfast buffet featuring omelettes and bacon, truly impressed us during our stay.

Our room had issues with water temperature, and the breakfast service felt disorganized when many guests arrived at once.

The staff's prompt assistance with extra towels during a busy day made our stay enjoyable. Breakfast options were plentiful, especially the warm cinnamon buns.

great access to parks and dining for urban explorers

I enjoyed the perfect central location that made it easy to wander to both Roscoe Conkling Park and the delicious nearby Chesterfield's Tavolo. The staff was friendly and personal, making my stay feel homey and welcoming.

My recent stay at Holiday Inn Express was very positive. Check-in was quick and efficient, with friendly staff who offered extra towels for my family. The room was spacious and well-maintained, featuring a refrigerator and microwave. The breakfast exceeded my expectations, providing a variety of options from eggs to pancakes. Free car parking was convenient, and there were numerous nearby dining options, particularly great Italian food.

No significant issues encountered.

I truly appreciated the modern decor and the spacious layout of the common areas, which made it easy for me to navigate around the hotel. The seating in the lobby was comfortable, perfect for relaxing.

Noise insulation could be improved for quieter stays.

My family and i had a fantastic stay here! The room was spacious and spotless We were really impressed with the variety of options at breakfast, including fluffy omelettes and tasty bacon.

the indoor pool was under maintenance.

Utica's food scene is a delight! The breakfast spread at the Holiday Inn Express ticked all the boxes with fluffy omelettes and crispy bacon. Plus, don't miss Chesterfield's Tavolo for some killer Italian eats nearby! The staff were friendly and accommodating, ensuring we had everything we needed during our stay.

Now, the location has some sketch vibes – not the prettiest part of town. The pool needed a serious clean. it was a bit gross with debris floating around.

We had a fun time exploring local spots like taverns and trying pizza while watching games. The breakfast was a hit with my sons, featuring a variety of options – they especially loved the made-to-order omelettes. The spacious room was a nice bonus!

My kids wished there were more activities for them at the hotel, like a pool not under maintenance. A few evenings, we noticed it got quite busy, causing delays during breakfast.

The room was spacious, but the bathroom sink had dirt in it.

Pool was nice but breakfast could use improvement.

Recommend it for families traveling

The beds were comfortable and you know how important that is after a long day. We had this nice little outdoor sitting area that looked like it could've been great, but it had a huge crack in the concrete which ruined the vibe a bit.

It wasn't the cheapest option out there but still acceptable given the comfort we experienced.

The hotel was clean and comfortable with friendly staff and a delicious breakfast, though the noise from other guests was disruptive, and the walls seemed thin. My room also had a noticeable odor and some bathroom issues that could use attention.

Great location and friendly staff!

We stayed for 2 nights and really liked how close it was to our event. Breakfast was awesome, with tons of options and coffee flowing all day. The front desk lady, Nadia, was super nice and helpful. Otherwise, a solid stay!

I loved the spacious room and the great breakfast! So many options, especially the warm cinnamon buns 🥐. Just bummed the indoor pool was closed. Overall, a nice stay!